I understand that Inmopolt has been one of those managers who, during the pandemic, was able to take the situation forward. Why was the 360º service key?

Inmopolt was a clear example of success thanks to its proactive management. We offered solutions to tenants through telephone calls, which allowed us to maintain a near-zero default level. In some cases, we split the rents into two or three payments, which was well received by the owners who trusted Inmopolt. The key was proactive service and proximity to tenants to avoid blockages.

Our work is synonymous with excellence in management. There is an expression we use internally: «worry-free», which means «no worries». It summarizes what the owner expects of us: that we take care of everything, from renewing contracts to solving problems, so he does not have to worry.

Inmopolt has recently obtained the ISO 9001:2015 certification in guaranteed income management. How does this service work?

Yes, exceptional work has been done throughout the life of Inmopolt, but in concrete terms an extraordinary effort has been made by the entire operations department of Inmopolt over the last 5 months to structure, organize, document procedures, the standards that were required for ISO 9001:2015 identification and we are very proud of our work.

The Advance Collection service by Inmopolt, without commissions and for only a flat rate of 50 euros per month, brings security and tranquility to the property, both of the owners who have a home and use that rent to pay other charges, such as the mortgage. From Inmopolt we are assuring you that every month, before the 5th day, your rent will be paid, regardless of whether the tenant pays the rent or not, and whatever happens, avoiding to the property any problems for non-payments or delays. Also to the Family offices and services, we provide that security and peace of mind. This guaranteed collection is at no additional cost to the property. From Inmopolt we close the circle that in some cases is very tedious for owners: we market, manage and guarantee.

In Inmopolt we understand that giving security to the property, besides performing a 360o service in the homes, is motivating many owners who were hesitant to put their properties on the rental market, encouraging companies like Inmopolt to sell, manage and guarantee them. All without commissions and with a flat rate no more expenses than 30 euros or 50 euros, more than 20 years of experience and service at your fingertips. Cleaning, assistance community owners, change of supplies, active search for tenants, scoring of solvency and suitability.

They have B2C and B2B business. What are the differences between offering a service to an individual and a company?

The difference is not in the ends, since both the individual and the company seek to maximize the return on their investment with the minimum of problems. What changes is the level of demand. Companies require a level of reporting and certifications that demonstrate that the management of their assets is done properly. Moreover, while individuals tend to invest in addition to a pension, companies and funds tend to be more volatile and demand constant reports of service levels. Finally, the B2B business, with companies and funds, requires coverage throughout the national territory as that offered by Inmopolt.

Inmopolt also provides advice on real estate transactions for both individuals and companies.

Yes, this service has emerged naturally. As we gained the trust of our clients, many have asked us for advice on continuing to invest in other types of assets, such as co-living, hotels or ships. What we do is analyze the product, its feasibility and profitability, offering consulting throughout the process, from due diligence to investment.

What are Inmopolt’s next moves?

According to what I have been told by the chairman of Inmopolt, there are three development lines. First, a natural organic growth, continuing with our expansion in Spain, as in Madrid and other provinces. Second, strengthen growth in the B2B sector by offering our services directly to investment funds and wealth managers. And third, internationalization. We want to position ourselves as a trusted service provider for international investors, especially Latin American investors looking to invest in Spain.

In relation to the situation of the real estate sector in the Region of Murcia, what is your view on the lack of new construction?

It is a fact that in Spain there is a deficit of new construction. According to the studies, between 150,000 and 200,000 homes are needed per year, but we are building about 80,000 or 90,000 licenses, with deliveries of 60,000 or 70,000. In regions such as Murcia, there is not enough new construction to meet current demand. In addition, there are several problems: lack of manpower, high construction prices and difficulties in financing access to housing.

We need to find a solution for families and young people to be able to emancipate themselves. I cite as an example the efforts being made by the Community of Madrid, which is, I believe, a leader and an example. It is financing up to 100% of the architecture for people under 30, through guarantees that it is giving the Community of Madrid, guaranteeing young people to buy what they can not finance. This is being done through fiscal effort, through initiative, and it needs to be done.

What is your role as Senior Advisor at Inmopolt?

y role is to understand the company’s strategy, support its growth and contribute ideas that can strengthen its development. I focus on advising and serve as a point of bounce ideas to go configure what the management of the company wants to do. I also help commercially, through my contacts and institutional relationships, to keep the company expanding. It is not executive but advisory work, helping management to make the best strategic decisions.